Payment Policy for Docpariz.com

Effective Date: January 3, 2025

At Docpariz.com, we want to make your shopping experience as convenient and secure as possible. This payment policy outlines the payment methods we accept, the security measures we take, and other important information related to completing your order. Please take a moment to familiarize yourself with our policy.

1. Accepted Payment Methods:

We accept a variety of payment methods for your convenience. The following payment options are available at checkout:

  • Credit/Debit Cards: We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
  • PayPal: For added convenience and security, we also accept payments via PayPal. You can complete your order quickly and securely using your PayPal account.
  • Apple Pay and Google Pay: We accept payments through Apple Pay and Google Pay for mobile-friendly transactions.
  • Bank Transfers: For larger orders or special requests, we can process payments via bank transfer. Please contact us at info@docpariz.com for more details on how to arrange a bank transfer.
  • Gift Cards: Docpariz.com offers gift cards that can be used for purchases on our website. If you have received or purchased a gift card, you can enter the code at checkout to apply the balance to your order.

2. Payment Security:

We take your privacy and security very seriously. All payment transactions on Docpariz.com are processed through a secure, encrypted gateway. We use SSL (Secure Socket Layer) encryption to ensure that your personal and financial information is protected during the checkout process. We never store your credit card details or payment information on our website.

To further protect your data, we also utilize multi-factor authentication (MFA) for account logins, and all transactions are monitored for suspicious activity. If you ever have concerns about the security of your payment or account, please contact us immediately at info@docpariz.com.

3. Payment Authorization:

When you place an order, the payment will be authorized but not immediately charged until your order is processed and shipped. If there is an issue with your payment (such as insufficient funds or a declined card), we will notify you promptly and give you an opportunity to resolve the issue. If we are unable to process the payment, your order will be canceled, and you will be refunded any amounts paid.

4. Sales Tax:

Sales tax is automatically applied to orders shipped to customers within the state of California, as required by state law. The sales tax rate will be calculated at checkout based on the shipping address provided.

For orders shipped to other states or international destinations, sales tax may not apply. However, please be aware that your country or state may impose additional taxes, duties, or fees upon delivery, which are the responsibility of the buyer.

5. Order Confirmation:

Once your order and payment are successfully processed, you will receive an order confirmation email containing the details of your purchase. This email will include the total amount charged, the items purchased, shipping address, and estimated delivery date. If you do not receive this confirmation within 24 hours of placing your order, please check your spam folder or contact our customer support team.

6. Currency and Pricing:

All prices on Docpariz.com are listed in U.S. dollars (USD). If you are shopping from outside the United States, please be aware that currency conversion fees may apply, depending on your bank or payment provider.

In case of any discrepancies between the price displayed on our website and the final price charged to your payment method, please contact us immediately. We reserve the right to correct any errors in pricing or product descriptions that may occur unintentionally.

7. Cancellations and Order Modifications:

Once an order has been submitted, it is immediately sent to our fulfillment system for processing. As such, cancellations and modifications may not always be possible once the order has been placed. If you need to cancel or modify your order, please contact us as soon as possible at info@docpariz.com, and we will do our best to accommodate your request. Please note that if your order has already been shipped, it cannot be canceled or modified.

8. Refunds and Returns:

Refunds will be issued for returns that meet our Return and Exchange Policy. The original payment method will be credited for the amount of the returned items, minus any applicable return shipping fees. Refunds typically take 5-7 business days to appear in your account, depending on your payment provider.

9. Payment Disputes:

If you believe there is an error or discrepancy with the payment or charges associated with your order, please contact our customer service team as soon as possible. We will work with you to resolve the issue in a timely and fair manner.

10. Customer Support:

If you have any questions regarding our payment policy or need assistance with your payment, please do not hesitate to contact us. Our customer support team is available by phone at (903) 986-3816 or by email at info@docpariz.com. We are here to ensure your experience with Docpariz.com is seamless and stress-free.

Thank you for choosing Docpariz.com for your automotive accessory needs.